News/Stories Results by Google: BT and TalkTalk

Publisher: Daily MailWed, 20 May 2015 16:27:56 -0700
Worst call centres named and shamed: BT and TalkTalk score lowest rating

It might be assumed that firms such as BT and TalkTalk know quite a lot about communication. However, a study found that their call centre staff strike dread into customers who are looking for help and information. A survey of more than 7,000 consumers ...   read full story

Publisher: Gloucestershire EchoWed, 20 May 2015 23:51:02 -0700
BT and TalkTalk among the worst call centres rated by customers

The frustration of being caught up in the hamster wheel of the call centre has been rated by customers who have rated their worst experiences. Consumer watchdog, Which has examined 65 large companies in a survey of 7,000 people and discovered that the ...   read full story

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Publisher: BT.comWed, 20 May 2015 16:26:15 -0700
These are the three worst call centres in the UK read full story
Publisher: Business ReporterWed, 20 May 2015 15:52:30 -0700
Three worst call centres in the UK named read full story

Publisher: City A.M.Thu, 14 May 2015 21:52:30 -0700
TalkTalk chief Dido Harding pushes to split BT and Openreach as profit rises

?We are calling on the regulator to separate Openreach from BT ? it would be much better for the market,? she said. ?The problem is that Openreach's record of service is pretty shocking, and we think they overcharge for their wholesale fibre product.?.   read full story

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Publisher:, 14 May 2015 11:52:38 -0700
TalkTalk chief attacks 'deeply disingenuous' claims on BT pension fund read full story
Publisher: BBC NewsWed, 13 May 2015 23:49:36 -0700
TalkTalk asks regulators for 'level playing field' read full story
Publisher: The RegisterThu, 14 May 2015 05:30:20 -0700
TalkTalk unveils best results ever ? and its share price dips read full story
Publisher: This is MoneyThu, 14 May 2015 04:02:57 -0700
TalkTalk ups forecasts for next two years on 'quad play' moves read full story
Publisher: Financial TimesThu, 14 May 2015 09:18:45 -0700
TalkTalk in discussions over rolling out ultrafast broadband read full story

Publisher: The Times (subscription)Thu, 14 May 2015 14:33:45 -0700
TalkTalk accuses BT of 'bullying' tactics

The chief executive of TalkTalk has accused BT's management of trying to bully the new government after her rival threatened to pull the plug on an upgrade to the country's broadband network if it is broken up. TalkTalk is one of several companies that ...   read full story

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